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Can I use SendGrid with Klenty?
Can I use SendGrid with Klenty?

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Preena Francis avatar
Written by Preena Francis
Updated over 3 years ago

If you are using SendGrid for your email campaigns, you can connect your SendGrid account to Klenty to send emails.

To do this, you will have to:

  • "Create a Sender" in your SendGrid Account first and verify your email address

  • Generate an API key in your SendGrid account

  • Paste this API key in Klenty to configure your email account

To create a Sender:

  1. Head to your SendGrid account

  2. Navigate to Marketing > Senders > Create New Sender

  3. Fill in all your credentials. In the "From email address" field, provide the email address you'd like to connect to Klenty

  4. Click on Save

You'll now receive a verification email to the email address you've just provided. Click on "Verify Sender Identity" in the email for verification.

Once verified, you'll see a tick symbol near your name in the SendGrid account.

The next step is to create an API key to connect your email account to Klenty via SendGrid.

To generate an API key:

  1. In your SendGrid account, navigate to Email API > Integration Guide > SMTP Relay

  2. Under Create an API key - give a name of your choice and click on Create Key

You'll then see a success message along with the API key. Copy the API key (highlighted in red color in the picture below).

Having created an API key in SendGrid, you'll now have to configure your email account in Klenty.

To configure your email account in Klenty:

  1. Head to your Klenty account.

  2. Navigate to Settings > Emails > Email Account > Select your email provider as "Other SMTP/IMAP".

  3. Choose the Advanced Settings option. Klenty will direct you to the SMTP/IMAP connection window.

In the SMTP section:

Email ID/Alias: Enter the email address that you're trying to connect to Klenty.

Username: Enter "apikey"

Password: Paste the API key you've just copied from your SendGrid account.

SMTP Host: Enter "smtp.sendgrid.net"

SMTP Port number: Enter "465"

Check the box Use SSL

In the IMAP Section:

Username and Password: Enter the email address you're trying to connect to Klenty and this email address's password.

IMAP Host: Enter the IMAP server.

IMAP Port: Enter the IMAP port.

Click on Connect

Domain Authentication in SendGrid

When you use SendGrid to send emails, some email providers append "via sendgrid.net" to your email address.

Authenticating your domain tells email providers that SendGrid is authorized to send emails on your behalf.

For example, without domain authentication, here's how an email sent via SendGrid looks.

Domain authentication removes the text "via sendgrid.net" appended to your emails - helping you look more reliable to email providers.

This feature improves your email deliverability as it shows that your emails are really coming from you.

We recommended authenticating your domain when using SendGrid to send your emails. Here's a detailed article in SendGrid to help you with that.

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