For Attachments: To insert an attachment, click on the attachment icon that you find on the email formatting toolbar
The following are the file types that we currently allow to be inserted as attachments.
'.png', '.csv', '.au', '.avi', '.bmp', '.cdr', '.drw', '.dwg', '.dxf', '.eps', '.gif', '.ico', '.img', '.jpeg', '.jpg', '.log', '.mdb', '.mde', '.mid', '.midi', '.mov', '.movie', '.mp1', '.mp2', '.mp3', '.mpeg', '.msg', '.nws', '.obd', '.pcx', '.pdd', '.pdf', '.pic', '.pps', '.pub', '.qbb', '.qbw', '.qdb', '.ra', '.snd', '.text', '.tga', '.tif', '.tsv', '.txt', '.wav', '.wma', '.wmf', '.wri', '.ppt', '.pptx', .doc', '.docx', '.xls', and '.xlsx'.
So, if you want to attach a Word document(.docx), you would have to first convert it into a .pdf file and attach it. Also, each attachment can be a size of 5MB, and overall, the size of the attachments can be 12 MB in a template.
For Images: Once you click on the image icon, you will be prompted to upload an image from your computer, as shown below:
After selecting an image from your computer, you can name it, resize it, align it, and even add a link. This way, when the image is clicked, it will redirect to the hyperlinked number.
The following are the Image types that we currently allow to be inserted as images:
'.png', '.jpeg', and '.gif'
Please ensure that the image size is no larger than 5MB, as any files exceeding that size will not be supported.