List of Webhook events available in Klenty:
Cadence Completed Without Reply
Email Sent
Email Reply
Email Bounced
Email Opened
Email Clicked
Prospect unsubscribe
Send Prospect
Start Cadence
Cadence First Reply
Email Sent from Gmail
Call Completion
Cadence Completed Without Reply
This event is triggered when a prospect completes all steps in a Cadence and hasn't replied.
Form values: returns all the fields associated with the Prospect along with list & tags the Prospect belongs to, Cadence name, Email id of the person who created the Prospect (Prospect Owner), Email id of the person who made the cadence (Cadence Owner).
Sample Response:
FullName: Preena Francis
FirstName: Preena
LastName: Francis
Department: Product
Company: Klenty
CompanyDomain: klenty.com
Email: preena@klenty.com
City: Chennai
Country: India
Tags: export, test
List: LinkedIn
prospectOwner: product@klenty.com
cadenceOwner: product@klenty.com
cadenceName: Webhook Test
event: completeCadence
Email Sent
This event is triggered when you send an email to the Prospect via Klenty.
Form Values: returns all the fields associated with the Prospect along with list & tags the Prospect belongs to, Cadence name through which you contacted the Prospect, Cadence Step Number, Email subject & its content in both text and HTML format along with a timestamp, Mail id of the sender, Thread id & message-id of the email.
Sample Response:
FullName: Preena Francis
FirstName: Preena
LastName: Francis
Department: Product
Company: Klenty
CompanyDomain: klenty.com
Email: preena@klenty.com
City: Chennai
Country: India
Tags: export, test
List: LinkedIn
event: emailSent
cadenceName: Webhook
CadenceStepNumber: 1
subject line: Welcome to Klenty
EmailBody: Hi Preena,
I know you're busy. Just give me a 1, 2, or 3
1. We'll pass on partnering with Klenty this year. Thanks for the offer!
2. We're interested in the product, but it's not a good time. Reach back out to me in 1 month.
3. I'm interested — let's talk!
Thanks!
EmailSender: vengat@klenty.com
TimeStamp: 2021-02-15T07:14:44.083Z
ThreadId: 177861b5bc5f851e
messageId: 177861b5bc5f851e
Email Reply:
This event is triggered when a Prospect replies to an email sent from Klenty. Klenty will generate a new event for each reply.
Form Values: include all fields associated with the Prospect, Cadence Name through which you contacted the Prospect, Cadence Step Number, Email subject & its content in both text and HTML format along with a timestamp.
Sample Response:
FullName: Preena Francis
FirstName: Preena
LastName: Francis
Department: Product
Company: Klenty
CompanyDomain: klenty.com
Email: preena@klenty.com
City: Chennai
Country: India
Status: IN_CADENCE
event: reply
subject: Re: webhook test
MailContent: It works! On Thu, Jun 11, 2020 at 4:36 PM <vickram@klenty.com> wrote: > > > Hi Preena, testing our webhook events
MailHTML: <div>It works! <br /></div><br /><div><div>On Thu, Jun 11, 2020 at 4:36 PM <<a href="mailto:vickram@klenty.com">vickram@klenty.com</a>> wrote:<br /></div><blockquote><p> </p> <p>Hi Preena, testing our webhook events</p> <p></div>
CadenceName: Webhook
CadenceStepNumber: 1
Email bounced:
This event is triggered when an email to a prospect bounces.
Form Values: returns all the fields associated with the Prospect along with the list & tags the Prospect belongs to, Cadence name through which you contacted the Prospect, Email subject & its content in both text and HTML format along with a timestamp.
Sample Response:
FullName: Preena Francis
FirstName: Preena
LastName: Francis
Department: Product
Company: Klenty
CompanyDomain: klenty.com
Email: preena@klenty.com
City: Chennai
Country: India
Tags: export, test
List: LinkedIn
prospectOwner: product@klenty.com
cadenceOwner: product@klenty.com
cadenceName: Webhook
event: onMailBounce
subject: Delivery Status Notification (Failure)
MailContent: ** Address not found ** Your message wasn't delivered to invalid@klenty.com because the Address couldn't be found or is unable to receive mail. Learn more here: https://support.google.com/mail/?p=NoSuchUser The response was: 550 5.1.1 The email account you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser 14sor2286655qkh.100 - gsmtp
MailHTML: <table><tbody> <tr><td> <table><tbody> <tr><td> <table><tbody> <tr><td> Address not found </td></tr> <tr><td> Your message wasn't delivered to <a><b>invalid@klenty.com</b></a> because the address couldn't be found, or is unable to receive mail. </td></tr> <tr><td> <a href="https://support.google.com/mail/?p=NoSuchUser">LEARN MORE</a> </td></tr> </tbody></table> </td></tr> </tbody></table> </td></tr> <tr> <td> The response was:<br /> <p> 550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser 14sor2286655qkh.100 - gsmtp </p> </td> </tr> </tbody></table>
CadenceName: Webhook Test
Email Opened
This event is triggered when a prospect opens an email. Klenty will generate a different response for each open.
Form Values: returns all the fields associated with the Prospect along with the list & tags the Prospect belongs to, Cadence name through which you contacted the Prospect, Cadence Step Number, Email Subject, and the Prospect's current status.
Sample Response:
FullName: Preena Francis
FirstName: Preena
LastName: Francis
Department: Product
Company: Klenty
CompanyDomain: klenty.com
Email: preena@klenty.com
City: Chennai
Country: India
Tags: export, test
List: LinkedIn
Status: IN_CADENCE
cadenceName: Webhook
event: open
subject line: Welcome to Klenty
CadenceStepNumber: 1
Email Clicked
This event is triggered when a Prospect clicks on a tracked link in your email. Klenty will generate a different response for each link click.
Form Values: returns all the fields associated with the Prospect along with the list & tags the Prospect belongs to, Cadence name through which you contacted the Prospect, Prospect's current status, and the Link text along with the link URL.
Sample Response:
FullName: Preena Francis
FirstName: Preena
LastName: Francis
Department: Product
Company: Klenty
CompanyDomain: klenty.com
Email: preena@klenty.com
City: Chennai
Country: India
Tags: export, test
List: LinkedIn
Status: IN_CADENCE
cadenceName: Webhook
event: click
LinkText: Click here
LinkUrl: https://klenty.com
Prospect Unsubscribe
This event is triggered when a Prospect unsubscribes from an email sent via Klenty.
Form Values: returns all the fields associated with the Prospect along with the list & tags the Prospect belongs to and the Prospect's current status.
Sample Response:
FullName: Preena Francis
FirstName: Preena
LastName: Francis
Department: Product
Company: Klenty
CompanyDomain: klenty.com
Email: preena@klenty.com
City: Chennai
Country: India
Tags: export, test
List: LinkedIn
event: unsubscribe
Status: UNSUBSCRIBED
Send Prospect
This event is triggered when the user manually sends prospect details to Webhook from Klenty. Klenty will generate a different response for each & every prospect action
Form Values: returns all fields associated with the Prospect and the list & tags the Prospect belongs to.
How to Send a Prospect to Webhook:
In your Klenty account, go to the Prospects Page
Click on the checkbox next to the Prospect(s) you'd like to send to the webhook
Click on the 3 dots & from the menu and click on Send to Webhook
Sample Response:
FullName: Preena Francis
FirstName: Preena
LastName: Francis
Department: Product
Company: Klenty
CompanyDomain: klenty.com
Email: preena@klenty.com
City: Chennai
Country: India
Tags: export, test
List: LinkedIn
event: sendProspect
Start Cadence
This event is triggered when you start a cadence for a particular Prospect or a group of Prospects. Klenty will generate a different response for each Prospect.
Form values: returns all the fields associated with the Prospect along with list & tags the Prospect belongs to, Cadence name, Email id of the person who created the Prospect (Prospect Owner), Email id of the person who made the cadence (Cadence Owner).
Sample Response:
FullName: Preena Francis
FirstName: Preena
LastName: Francis
Department: Product
Company: Klenty
CompanyDomain: klenty.com
Email: preena@klenty.com
City: Chennai
Country: India
Tags: export, test
List: LinkedIn
prospectOwner: product@klenty.com
cadenceOwner: product@klenty.com
cadenceName: Webhook
event: startCadence
Call Completion
This event is triggered when you complete a call for a Prospect. Klenty will generate a different response for each Prospect.
Form values: returns all the fields associated with the Prospect along with the list & tags the Prospect belongs to, Cadence name, Email id of the person who created the Prospect (Prospect Owner), Email id of the person who made the cadence (Cadence Owner), and we also pull a couple more fields, you can see the same in the below sample.
Sample Response:
fullName: Preena Francis
firstName: Preena
lastName: Francis
company: Klenty
email: preena@klenty.com
primaryPhone: +91740142XXXX (prospect's)
city: New Delhi
country: India
tags: Business, call (tags provided for specific prospects)
list: Marketing_List_New
cadence: BusinessMeet
prospectOwner: sara@klenty.com
cadenceOwner: sara@klenty.com
Step number: 1
event: callCompletion
From number: +141581XXXXX
To number : +91740142XXXX
Purpose: Demo Call
Notes: (after the call)
Outcome: Positive
Status: Answered
Duration: 50 Sec
completedDate : 2022 - 08 - 04T14 : 38 : 26+05 : 30
Type: Outgoing
callSid: Unique number which will be generated by Klenty.
If you have any questions, feel free to chat with us or drop an email to support@klenty.com.