One-off calls are the impromptu calls that you make to your prospects - calls that are not scheduled as part of a cadence.
To make a one-off call:
In your Klenty account, head to Prospects > My Prospects.
Search for the prospect you'd like to call from the search bar on the top.
Check if the "Call" icon is highlighted for the prospect. This indicates that the prospect has phone number details saved in Klenty.
Click on the "Call" icon to start the call. This will open the dialer at the bottom of the page.
Click on the Green button to start the call.
If you have multiple numbers added to Klenty, you can choose the number you want to make calls from the drop-up next to the calling button.
Once the call ends, choose an appropriate "Disposition". Write down any notes if you need to and click on "Save Call".