When you set up a cadence with a series of steps and the prospect replies to your email at any stage, Klenty automatically stops the cadence. This action is possible with the 'Stop on Reply' option; it is enabled by default.



However, suppose you wish to continue sending emails even after receiving a reply. In that case, you can choose to resume the campaign automatically or manually.

Note: For the above feature to work, the replies have to be tracked in Klenty.

Conditions for Klenty to track your replies

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