Prospects are given a status based on your previous outreach to them. A prospect can have only 1 status at a time. Below is a comprehensive list of prospect statuses:

  1. Not Contacted - recently imported and haven't been emailed yet

  2. In Cadence - actively in a cadence

  3. One-Off Emailed - recently sent a one-off email or mail merge

  4. Cadence Replied - replied while actively in a cadence

  5. One-Off Replied - replied to a one-off/mail merge email

  6. Calendly Replied - Calendly meeting booked by the prospect

  7. Cadence Completed - completed a cadence with no replies

  8. Auto Reply Stopped - Cadence stopped due to an auto-reply

  9. Manually Stopped - removed from a cadence manually by a user

  10. Bounced - received a bounce message

  11. Unsubscribed - unsubscribed using the link inserted in cadence/one-off emails

  12. Do not contact - status set manually by the user to prevent emails from being sent.

Quick views

Your dashboard displays numbers for prospects that are Not Contacted, Bounced, Replied, Unsubscribed, and Not Replied.

Note: The numbers here might not add up since the dashboard doesn't show all prospect statuses.

Changing Prospect Status

  1. Head to the Prospects page

  2. Find the Prospect you would like to change to "Unsubscribed" or "Do not contact"

  3. Select them and then click on the More button.

  4. Find the "Change Prospect Status" option

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