Prospects are given a status based on your previous outreach to them. A prospect can have only 1 status at a time. Below is a comprehensive list of prospect statuses:
Not Contacted - recently imported and haven't been emailed yet
In Cadence - actively in a cadence
One-Off Emailed - recently sent a one-off email or mail merge
Email Replied - Replied via email while actively in a cadence
LinkedIn Replied - Replied via LinkedIn Message or Accepted the connection request
Message Replied - Replied to your Text message sent via Klenty
Calendly Replied - Calendly meeting booked by the prospect
Calendar Replied - Prospect booked a meeting using Klenty's Scheduler
Cadence Completed - completed a cadence with no replies
Auto Reply Stopped - Cadence stopped due to an auto-reply
Manually Stopped - removed from a cadence manually by a user
Bounced - received a bounce message
Unsubscribed - unsubscribed using the link inserted in cadence/one-off emails
Do not contact - status set manually by the user to prevent emails from being sent.
Contacted - If a prospect is contacted via one-off email, tasks or calls
Cadence Failed - Start Cadence for the prospects failed for various reason
Your dashboard displays numbers for prospects that are Not Contacted, Bounced, Replied, Unsubscribed, and Not Replied.
Note: The numbers here might not add up since the dashboard doesn't show all prospect statuses.
Changing Prospect Status
You can change the prospect status to either Not Contacted or Unsubscribed. Please refer to this article.