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Looking at Open Rates

Step by Step Instruction on how to view open rates

Preena Francis avatar
Written by Preena Francis
Updated over 3 years ago

Prospects

On the Prospects page, you can click on any prospect to view their contact information. The second column will display all activities related to the prospect. You can click on the individual tabs for Opens, Clicks, etc.

Cadence

Within the cadence, once you have added prospects, you will see engagement results in the Prospects, Emails, and Reports tab.

Prospects

Go to the Prospects tab within the cadence to overview all prospects you added to the cadence. To the right is a column that shows engagement for each cadence email that you sent. Hover over the engagements to view the number of times the prospect has opened or clicked.

You can also use the Filter -> Engagement Type to view prospects for opens, clicks, or replies.

Emails

The emails tab within the cadence shows all emails sent or scheduled as part of the cadence—the column to the right displays each email's engagement. Hover over the engagements to view the number of times the prospect has opened or clicked.

Reports

The Reports page within the cadence displays an overview of the prospects and emails scheduled, Stepwise metrics with statistics for each Step, and daily metrics for emails sent. You can see opened, clicked, and replied rates for each Step of the cadence in the Stepwise metrics.

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