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Configuring Call IQ Bot
Configuring Call IQ Bot

Enhance the Bot's transcription capabilities by adding more options for customisation.

Elizhabeth Thanga Arasu avatar
Written by Elizhabeth Thanga Arasu
Updated over a week ago

Personalize your bot name to make it easier to identify when bots join your call.

Bot Name setting:

  1. Navigate to Call IQ module-->Settings--> Bot Name

2. Click on the check button to save the name

Please note that the same Bot Name will be used for all users in your team. If you update the name, the bot name in your teammate's account will be updated as well

Bot Settings:

You can configure Call IQ to join only relevant calls. The setting to join External meetings is enabled by default.

  • You can configure the bot to join only when you're the host

  • Or when you're the participant

  • You can also configure if the bot should join internal meetings. Make sure that you mention the domain name that will be used in internal meetings.

Note: These changes can be made at any time and will become effective for all upcoming meetings.

Audio call:

This setting can be used to transcribe Audio calls made through the Klenty dialer.

Once enabled, you can set a minimum duration so that shorter calls are not transcribed.

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