Parallel Dialer revolutionises outbound communication for businesses by allowing simultaneous calling to multiple contacts, boosting efficiency and enhancing customer engagement.
Note: Click on the GIF to watch a complete video regarding our Parallel Dialer.
How Does The Parallel Dialer Work:
Parallel Dialer works in such a way to reduce the calling pattern of one by one.
To begin parallel dialling, you'll need to head to the calls page to start your calls:
Once you begin the calls, you'll have the option to choose between Normal and Parallel Dialling where you'll need to select the option of Parallel Dialling and Start the session.
How Many Calls Can I Start Session With Parallel Dialer:
When you click on start session, you will be able to choose the number of calls you'd like to dial using the dialer along with the option to dial out from the number of your choice and an option to perform local dial that matches the prospect area code.
Additionally, if you have an alternative phone number of the prospect, you get to dial out to that number as well, if you have added the phone field in the settings.
In Klenty, you'd be able to call 5 prospects at a time and start the session at a minimum of 2 calls at a time, where if one picks up the call, the rest of the calls will end and will only resume if you proceed to resume the session for the next batch of prospects.
Klenty would also show you a quick reference on the calling side with the number of calls that got connected and the number of calls that were attended but were not picked up.
Once the call ends, you will be able to post notes, and outcomes for the call as how you would be posting for a normal call once the session ends.
What happens when you end the session entirely
Klenty provides you with a report consisting of the number of calls completed vs the number of calls that weren't; where you also get an option to retry the calls that weren't attended along with the reason for the calls that weren't completed.
What to Expect Next?
We are currently working on developing a highly efficient Power Dialer to aid sales teams in reaching their objectives. The Power Dialer will enable sales representatives to connect with potential clients more quickly, resulting in an increased conversion rate and overall productivity.
By automating the process of making calls and tracking interactions, Klenty aims to simplify the process of prospecting and nurture sales prospects while managing an efficient dialer.